Moving Documents to the Trash

You can delete documents and files that you no longer need. Deleting documents and files move them into the trash.

Keep in mind:

  • Only those with Owner permissions can delete documents or files.

  • If a document is in draft or is frozen, it cannot be deleted.

  • Files remain in the trash until an Owner restores them or an Admin empties the trash.

Note: Copies of the documents are maintained for 30 days. If you inadvertently delete a document, contact your CSM within the 30 day window to have it restored.

Deleting a File

To delete a file:

Check the box next to the files you want to delete.
Click Delete in the upper right-hand corner.
Click Delete to confirm that you want to delete the files. Delete File

Restoring a File

Only Owners can retore a file that has been moved to the trash. The restored file will be returned to its original location.

To restore a file that has been moved to the Trash Can:

Choose Files from the left-hand menu. Click the Trash tab.
Select the checkbox for item(s) that you wish to restore.
Click the Restore icon in the upper right-hand corner or hover over the file to access the drop down arrow and menu to the right and choose Restore. Restore Files