Whitelist Hosts and Emails

This article is for:

  • IT Groups and Administrators

Host Whitelisting

If you experience issues accessing Wdesk or receiving emails, you may want to check to make sure you have certain domains whitelisted at your organization. If you’re an IT admin, you can use the information below to whitelist domains and emails for your network.

Note: Workiva uses only HTTPS over Port 443 for all communications.

Host and Email Details

View host and email domain details below for Wdesk and related services.

Host Whitelist

Domain Purpose
h.app.wdesk.com
h.eu.wdesk.com
Main Subdomain for common Wdesk services
*.wdesk.com Main domain for production application
*.*.wdesk.com Subdomains for supporting components
taxonomy-dot-webfilings-hrd.appspot.com
taxonomy-dot-webfilings-eu.appspot.com
Taxonomy service (XBRL)
*.workiva.com Corporate domain
*.webfilings.com Old corporate domain
ajax.googleapis.com Google CDN for hosted libraries
fpdownload.adobe.com Font downloads
getsatisfaction.com Wdesk Community
*.googleanalytics.com Google Analytics - Anonymous metric tracking for application improvements
*.wistia.com, fast.wistia.net Video hosting for help content
h.app.wdesk.com/s/messaging-frontend/
h.eu.wdesk.com/s/messaging-frontend/
WebSocket/XHR for Spreadsheets/Database
messaging.app.wdesk.com
messaging.eu.wdesk.com
(old) WebSocket/XHR for Spreadsheets/Database
bam.nr-data.net
js-agent.newrelic.com
New Relic application performance monitoring

Email Whitelist

Email Purpose
notifications@app.wdesk.com
notifications@eu.wdesk.com
Wdesk notification emails
notifications@workiva.com
notifications@webfilings.com
Wdesk notification emails

IP Whitelist

IP Purpose
54.240.45.95
54.240.45.96
54.240.45.97
54.240.45.98
54.240.45.99
US production application
69.169.230.102
69.169.230.103
69.169.230.104
69.169.230.105
69.169.230.106
EU production application


If you need assistance with domain and email whitelisting, you can reach out to PlatformSupport@workiva.com.