System Requirements

Wdesk and Wdata are web-based SaaS (software as a service) applications that run in a browser. Wdesk and Wdata have very low requirements for using our platform: a modern web browser, Flash® Player's latest version, and a broadband internet connection.

Network*

  • Outbound connections to HTTPS on port 443
  • WebSockets (XHR) Streaming and WebSocket (WSS)

Firewall settings are typically set at the company level. Contact your IT Department if you have any network or security issues using Wdesk.

End User

  • Adobe® Flash® Player current version.

  • Adobe® Reader 17.x or better

  • Javascript enabled in your browser.

Recommended System Requirements

(Latest Available Adobe® Flash® Player)

Operating Systems Hardware Browsers
Windows 7 64-Bit
Windows 8.1 64-Bit
Windows 10 64-Bit
Processor: Dual Core 3.3 GHz or Quad Core 2.3 GHz or faster processor (or equivalent)
RAM: 8 GB
Google Chrome (latest version) **
Microsoft Edge (latest version)
Mozilla Firefox (latest version) 64-Bit
Internet Explorer 11, 64-Bit
Mac OS X 10.13
Mac OS X 10.12
Mac OS X 10.11
Processor: Dual Core 3.3 GHz or Quad Core 2.3 GHz or faster processor (or equivalent)
RAM: 8 GB
Google Chrome (latest version)
Mozilla Firefox (latest version)
Safari (latest version)

** Google Chrome is the preferred Wdesk browser and automatically upgrades to 64 bit after version 58 of Chrome if OS is 64 bit. Allow https://[*.]wdesk.com in Chrome Group Policy for PluginsAllowedForUrls

Current Minimum System Requirements

(Latest Available Adobe® Flash® Player)

Operating System Hardware Browsers
Windows 7 Processor: Dual Core 2.6 GHz or equivalent
RAM: 4 GB
Google Chrome (latest version -1)
Microsoft Edge (latest version -1)
Mozilla Firefox (latest version -1)
Internet Explorer 11
Mac OS X 10.10 Processor: Dual Core 2.6 GHz or equivalent
RAM: 4 GB
Google Chrome (latest version -1)
Mozilla Firefox (latest version -1)
Safari (latest version -1)

If you are unsure of which browser or version you have, you can check by using this website. Or simply contact your IT department, and share this page with them.

For more information about Adobe Flash requirements:
http://www.adobe.com/products/flashplayer/systemreqs/

*Network Details

Wdesk network traffic performs best when it's treated as a trusted Internet service and allowed to bypass much of the traditional filtering and scanning that some organizations place on network traffic to untrusted Internet services.

This typically includes removing outbound processing such as proxy user authentication and packet inspection, as well as ensuring local egress to the Internet with the proper Network Address Translation (NAT) and enough bandwidth capacity to handle the increased network requests.

Increased network security using technologies like proxies, SSL inspection, packet inspection, and data loss prevention systems, although providing important risk mitigation for generic Internet requests, can dramatically reduce performance, scalability, and the quality of end user experience when applied to Workiva Wdesk endpoints.

Why We Have Browser Requirements

Up-to-date browsers provide a better user experience. More specifically, it offers these benefits:

Security

Using an up-to-date browser is the best way to protect yourself and your company from online threats. Outdated browsers often stop providing upgrades that are necessary to keep them secure.

Speed

Up-to-date browsers reduce loading time, which will create increased efficiency for you. In some cases, this can cut your load time in half.

Innovation

Not having to focus development effort on functionality in older browsers gives us more time to innovate for the future, resulting in a better application for you.

Notify your IT department if they are responsible for updates, and feel free to direct them to this page.