System Requirements

Wdesk is a web-based SaaS (software as a service) application that runs in a browser. Wdesk has very minimal requirements for using our platform: a modern web browser, Flash® Player (current version) and an internet connection.

Network

  • Outbound connections to HTTPS on port 443
  • WebSockets (XHR) Streaming (required) and WebSockets (WSS) (optional)

Firewall settings are usually set at the company level. Please contact your IT Department if you have any network or security issues using Wdesk.

End User

  • Adobe® Flash® Player current version.

  • Adobe® Reader 10.x or better

  • Javascript MUST be enabled in your browser.

Recommended System Requirements – Latest Available Adobe® Flash® Player
Hardware Operating Systems Browsers
Processor: Dual Core 3.3 GHz or Quad Core 2.3 GHz or faster processor (or equivalent)
RAM: 8 GB
Windows 7
8.1
10
64 bit Operating System is recommended
Internet Explorer 11 and above
Google Chrome (latest version)
Mozilla Firefox (latest version)
Safari (latest version)
Processor: Dual Core 3.3 GHz or Quad Core 2.3 GHz or faster processor
RAM: 8 GB
Mac OS X 10.12
Mac OS X 10.11
64 bit Operating System is recommended
Google Chrome (latest version)
Safari (latest version)
Mozilla Firefox (latest version)
Current Minimum System Requirements – Latest Available Adobe® Flash® Player
Hardware Operating Systems Browsers
Processor: Dual Core 2.6 GHz or equivalent
RAM: 4GB
Windows 7 Internet Explorer 11
Google Chrome (latest version -1)
Mozilla Firefox (latest version -1)
Safari (latest version -1)
Processor: Dual Core 2.6 GHz or equivalent
RAM: 4GB
Mac OS X 10.6
Mac OS X 10.5
Mac OS X 10.4 (Intel)
Google Chrome (latest version -1)
Mozilla Firefox (latest version -1)
Safari (latest version -1)

If you are unsure of which browser or version you have, you can check by using this website. Or simply contact your IT department, and share this page with them.

For best performance, it is recommended that you use a supported 64-bit browser and have 8GB of RAM.

For more information about Adobe Flash requirements:
http://www.adobe.com/products/flashplayer/systemreqs/

Why We Have Browser Requirements

Up-to-date browsers provide a better user experience. More specifically, it offers these benefits:

Security

Using an up-to-date browser is the best way to protect yourself and your company from online threats. Outdated browsers often stop providing upgrades that are necessary to keep them secure. This change will align Workiva's browser requirements with the Microsoft Lifecycle Support policy for Internet Explorer. If you'd like more information about Microsoft's policy, please follow this link.

Speed

Up-to-date browsers reduce loading time, which will create increased efficiency for you. In some cases, this can cut your load time in half.

Innovation

Not having to focus development effort on functionality in older browsers gives us more time to innovate for the future, resulting in a better application for you.

Notify your IT department if they are responsible for updates, and feel free to direct them to this page.

If you have further questions, please reach out to your CSM or Account Representative.