Setting Access Restrictions

NOTE: To set access restrictions, you need to be an organization security admin.

You can set additional restrictions for your organization to ensure users can only log in from certain IPs. Additionally, you can restrict users based on an email domain to ensure only people from your organization are granted access.

Enable IP Whitelist

To help protect your organization from unauthorized access, you can whitelist IP addresses to control where users can sign in to Wdesk. You can use both IPv4 or IPv6 address versions.

To enable IP whitelisting:

  1. First, get the IP address of your computer to ensure you aren’t locked out in the process.
  2. From Organization Admin, go to Security > Access Restrictions > IP Addresses.
  3. Check the box to Enable IP Whitelist.
  4. Enter a range including your IP address in the Range Start and Range End.
  5. Click the Add button.

Enable IP Whitelist

Add or Update IP Ranges

To add an IP range to whitelist:

  1. From Organization Admin, go to Security > Access Restrictions > IP Addresses.
  2. Enter both the Range Start and Range End.
  3. Click the Add button.

Restrict Users by Email Domain

You can restrict users by email domain to only give access from those domains you specify. access. When left blank, you can add users from any domain.

To add domains to restrict users by:

  1. From Organization Admin, go to Security > Access Restrictions > Email Domains.
  2. Enter the email domain. If you have multiple domains, add a comma after each one.
  3. Click Save Changes.

Restrict Users by Email Domain